
Dispute Recovery designed to support your business in recovering chargeback losses
Quaife understands the challenges that businesses face with online chargebacks. Our specialised Dispute Recovery process is not just about navigating the complexities but about optimizing outcomes for our clients.
Understanding Chargebacks
Chargebacks occur when a customer disputes a transaction, leading their bank to reverse the payment. While designed as a consumer protection mechanism, chargebacks can be costly and time-consuming for businesses, often resulting in significant financial losses and reputational damage.
Our Dispute Prevention Solution
Our Efficient Resolution Process
Every dispute is unique, and at Quaife, we approach each case with an efficient, tailored strategy designed to swiftly move toward resolution. Our process begins with a detailed analysis of each chargeback request, ensuring all relevant data is meticulously gathered, validating transactions, and identifying the root causes. This thorough preparation allows us to craft compelling representations, which effectively communicate the legitimacy of transactions to their corresponding banks. Our dedicated team employs advanced data analytics to anticipate potential challenges and streamline the next steps, ensuring that our recovery pathway is both time-effective and success-driven.
Increasing Your Win Rate
Quaife is committed to enhancing your win rate. By leveraging our vast industry expertise and innovative tools, we turn the tide on chargebacks in your favor. We employ a dynamic combination of data-driven insights and industry best practices, ensuring a robust defense for each disputed transaction. Our proactive monitoring systems also allow us to spot trends and anomalies early on, ensuring timely intervention. This forward-thinking approach ensures we not only recover costs but also minimize future disputes.
Cost-Effectivity in Motion
We know that the costs associated with chargebacks can add up quickly. That’s why Quaife is dedicated to implementing cost-effective solutions tailored to your business needs. Our processes are designed to operate seamlessly, minimizing the time and resources required from your end. Our tools and approach streamline your operations, reducing overhead and improving your bottom line. By decreasing manual labour and enhancing accuracy with our state-of-the-art technological solutions, we afford you the freedom to focus on what truly matters—growing your business.
Our Commitment to You
Quaife stands ready to support your chargeback dispute resolution with a customer-centric ethos, helping you not only recover lost revenues but do so with minimal impact on your operational resources. Experience a substantial boost in chargeback wins and a strategic reduction in dispute-related costs with our expert team by your side.
Thriving Beyond Chargebacks
Quaife is more than just a payment gateway; it’s a partner in your business’s success. By taking proactive measures against chargebacks, you can focus on what truly matters: growing your business and enhancing customer relations. With Quaife, you gain a trusted ally committed to making your operations as smooth and secure as possible.

Book a demonstration to understand more about chargeback dispute prevention